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Terms & Conditions

Welcome to our website. If you continue to browse and place an order on this website you indicate your acceptance of the following terms and conditions of use, which together with our privacy policy govern MOLLIE & FRED's relationship with you in relation to this website.

The term MOLLIE & FRED or 'us' or 'we' refers to the owner of the website whose registered office is Gifts From Handpicked Ltd, 304 Newark Road, North Hykeham, Lincoln.  LN6 8JX.  The term 'you' refers to the customer or viewer of our website.

ABOUT US

www.mollieandfred.co.uk is a site operated by Gifts From Handpicked Ltd (we, our, us). We are registered in England and Wales under company number 7357090. Our Value Added Tax number is GB973038019.

PROMOTIONAL DISCOUNT CODES

Codes are valid for the dates advertised and cannot be added retrospectively to orders that were placed outside of the promotional dates. Sale items are included if advertised. Only one code can be redeemed on an order. 

OUR PRICES

All our prices are in Pounds Sterling and are inclusive of VAT at 20%.

All prices are as accurate as possible, every effort has been taken to ensure no mistakes have been made, if however we find any inaccuracies on the site we reserve the right to amend these errors to the correct prices without prior warning or notice. Our sale items & special offers are only valid for a specified time. MOLLIE & FRED reserve the right to alter these prices &/or withdraw such offers at any time without prior notice.

ORDER PLACEMENT

To place an order simply select the product you would like to purchase by clicking on Add to Shopping Bag, once you have finished browsing the site you can then proceed to our secure checkout area. If you have registered your details with us previously you will be asked to log-in, if not you can create an account or if you’d prefer you can use our quick order facility enabling you to make a purchase without having to register with us.

All online orders are confirmed by email. We will contact you by e-mail or telephone regarding any delivery delays or security issues. 

Please note our initial email confirmation simply acknowledges your order it does not confirm it or make it legally binding. The order between MOLLIE & FRED & you, the customer, is only accepted when the payment has been processed, stock allocated & the order has been dispatched. We do reserve the right to decline your order, if that’s the case we will contact you if we require further information or we are unable to fulfill your order.

CANCELLATION POLICY

Once you have placed an order you will get an email confirmation.  Attached to this email will be a cancellation form.  If you change your mind please return this form for a full refund.  This form must be received before your order is dispatched.  If you wish to cancel your order once your order has been dispatched please get in touch at info@mollieandfred.co.uk to ask for a returns number.

STOCK AVAILABILITY

We have worked hard to ensure we have the appropriate stock levels to meet demand however, sometimes an item does prove more popular than we anticipated. As a result some items on our site may be out of stock from time to time. We do not take orders on out of stock items however you can request to be emailed when an item that you are interested in comes back into stock. This can be done really easily on the relevant product pages.

PACKAGING POLICY

Wherever possible we do try & re-use all our cardboard boxes. From time to time it may be necessary to wrap fragile items in Bubble wrap however we do try to keep its use to a minimum.

COMPLAINTS PROCEDURE

We really hope you have enjoyed shopping with us, if you are at all unhappy with any of our services and/or policies please contact info@mollieandfred.co.uk or call us on 01522 412108 to discuss. All complaints are taken incredibly seriously, we will reply to all messages within 24 hours of their receipt. 

WEBSITE DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by MOLLIE & FRED and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of MOLLIE & FRED. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, MOLLIE & FRED takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

COPYRIGHT NOTICE

This website and its content is copyright of MOLLIE & FRED - © 2009. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is strictly prohibited.

You may not, except with our expressed written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

The use of this website is subject to the following terms of use:

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without MOLLIE & FRED's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Page Last updated - 23rd August 2015.