We aim to dispatch all orders received by 1pm on the same day, orders received after this point will be sent out the next working day. On the run up to Christmas due to the volume of orders being placed on a daily basis it may not always be possible to dispatch as quickly as we would like but we keep you informed.
All orders are sent using either Royal Mail or our nominated couriers DPD and PARCELFORCE.
Delivery Charge Summary:-
|DELIVERY SERVICE||ADDITIONAL INFO||PRICE|
|Standard Delivery||Default Service for all orders on a standard delivery is Royal Mail 48. Delivery usually received 2-3 working days after receipt of dispatch notification email (please note this may be longer due to the current Covid-19 crisis, mail could take longer due to the strain on the mail network )||FREE|
|Optional service for orders. Delivery guaranteed next day after receipt of dispatch notification email. Orders must be received by 1pm. Orders delivered Mon-Fri only, we are unable to guarantee delivery on a Saturday. Orders placed on a Friday after 1pm or over the weekend will be dispatched Monday for delivery Tuesday. Signature required. A text or email notification will be sent on the day of delivery. (please note this may not be guaranteed due to the current Covid-19 crisis)||£4.99|
Please allow 2-5 working days for delivery from the date you receive your order dispatch confirmation email, if you order still hasn't been received please contact us & we will endeavour to track down your parcel.
A signature may be required, therefore where possible please use a delivery address where someone will be available to sign for the parcel, or if more convenient you can amend the delivery address during checkout to an alternative address. ie. work place. There is an order notes box during the checkout process to leave a 'Safeplace' if you know you are not going to be home to accept the delivery. Please ensure this 'Safeplace' is however safe, secure and there is adequate protection from the elements. We cannot be held responsible for any items that have been requested to be left in a 'Safeplace'.
Next Day Delivery orders must be received by 1pm and upon delivery they will require a signature, please therefore ensure someone is available at the delivery address to sign for the parcel.
All International Orders are sent via a fully trackable service, via Royal Mail International Tracked, GLS or DPD. A signature will be required, therefore please use a delivery address where someone will be available to sign for the parcel.
We currently ship to the following EU countries only. Unfortunately we are unable to delivery to BFPO addresses.
All delivery charges are available to view at checkout stage. Delivery charges are per order so you can order as many items as you wish for the one delivery charge.
Please allow 7-10 working days for delivery from the date you receive your order dispatch confirmation email. If your order still hasn't been received please contact us. This delivery time frame is an estimate and delivery could take longer, depending on local postal services and customs.